Exert all our efforts to make every customer more satisfied!
What we can do:
1Provide completed pre-sale service.
2Provide reliable products.
3Ensure a punctual delivery of goods.
4Provide active and efficient after-sale service.
PRODUCT WARRANTY STATEMENT
1All G-LITE products are warranted by the manufacturer to be free from defect in material and workmanship.
2 All parts, maintenance kits, options kits, spares kits, and accessories are warranted to be free of defects in material and workmanship for 2 years (except where otherwise denoted) from shipment date.
3 During the period of warranty, if the products can not work properly in normal circumstance and applications or have any defects above defined, the manufacturer should replace or repair the defective products for free. Any other costs incurred by this should be settled through negotiation of the buyer and manufacturer.
4 This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident or neglect or any other force majeure.
5 Any defect of products should inform the manufacturer immediately to solve the problem in time.
Note: Products returned must be packaged in the original or comparable packing. In the event goods are not packaged as required, or if shipping damage is evident, it will not be accepted for service under warranty. If G-LITE determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.
Warranty Exclusions &Conditions Statement:
1Warranty becomes void if the product is modified, improperly installed or used, damaged by accident or neglect, or if any parts are improperly installed or replaced by the user.
2The warranties given above are the only warranties given to you. No other warranties express or implied, are given.
3While G-LITE's desire is to be responsive to your specific needs and questions, G-LITE does not assume responsibility for any specific application to which any Products are applied, including, but not limited to, compatibility with other equipment.
4All statements, technical information, or recommendations relating to G-LITE Products are based upon tests believed to be reliable, but do not constitute a guarantee or warranty.
5G-LITE' s maximum liability for warranty claims is limited to the invoice price of the Product claimed defective.
6G-LITE does not assume responsibility for delays in replacement or repair of products.
7No salesperson, representative, or agent of G-LITE is authorized to make any guarantee, warranty, or representation that contradicts the foregoing warranty. Any waiver, alteration, addition, or modification to the foregoing warranties must be in writing and signed by an executive officer of G-LITE to be valid.
Note: In case of non-malicious patent and other factors related to our products which cause any disputes and costs, it should be properly solved by the two parties through friendly negotiations.